Frequently Asked Questions

How do I request a lesson from Riyad?: You can order your favorite dresses by visiting our showroom in Riyadh, or easily through our website. If you encounter any difficulties while ordering, we are happy to assist you via WhatsApp to place the order on your behalf.
How do I know my size?: You can accurately determine your size by taking basic body measurements, such as your bust, waist, and hips. Then, choose the appropriate size based on each designer's size chart, which you can find in the "My Size" section when selecting a dress.
What do I do if I can't find my size on the website?: If your size isn't available, you can use the special order service to get your size directly from the designer, subject to availability.
How long does the special order service take?: The processing time for a special order ranges from 15 to 20 working days.
Are the dresses authentic?: At Riad Dars, we are proud to be authorized distributors of all the brands we offer. All dresses are 100% authentic from the original designers, and we do not sell any fakes. You can shop with complete confidence.
How can I trust and order from the store?: Riyadh Dars is a registered and certified establishment with the Saudi Business Center, and we are committed to providing you with the best shopping experience. We are authorized distributors of original brands, with customer service available to support you every step of the way, and a clear return policy to ensure your complete satisfaction.
My chest size is Small and my hip size is Large, what size is right for me?: We recommend choosing the size based on the larger measurement to ensure comfort and the perfect look of the dress.
What is the return and exchange policy?: You can return or exchange your dress within 24 hours of receiving it, provided the item is in its original condition and has its lock (if present). Please contact our customer service via WhatsApp to complete the process. Please note that special orders are not eligible for returns or exchanges.
Do you support shipping inside and outside the Kingdom?: We offer shipping services within the Kingdom of Saudi Arabia, with the possibility of delivering to some Gulf countries. Contact us for details.