Complaints and suggestions

Complaints & Suggestions

RiyadhDress is committed to customer satisfaction and providing a high-quality shopping experience.
If you have any complaints or suggestions, you may contact us through the following channels:

  • Email: {{ shop.email }}

  • Website contact form: {{ shop.domain }}/pages/contact

Complaint Handling Process

  • All complaints are received and reviewed within 5 business days.

  • The store will work to resolve the complaint and respond within a reasonable timeframe.

  • If a resolution cannot be reached, the customer has the right to escalate the complaint through the relevant official authorities in the Kingdom of Saudi Arabia.