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Frequently Asked Questions
You can order your favorite dresses by visiting our boutique in Riyadh or easily through our online store. If you face any difficulty while ordering, we’ll be happy to assist you via WhatsApp to create the order on your behalf.
You can determine your exact size by measuring your bust, waist, and hips. Then, select the appropriate size according to the size chart provided by each designer - available under the “My Size” section when choosing a dress
If your size is not listed among the available options, you can use our Special Order Service to request your size directly from the designer, depending on availability.
The preparation period for a special order ranges between 15 to 20 business days.
At Riyadh Dress, we are proud to be authorized distributors of all the brands we offer. All dresses are 100% original from the official designers - we do not sell any replicas. You can shop with us with complete confidence.
Riyadh Dress is a registered and verified business under the Saudi Business Center. We are committed to providing you with the best shopping experience as an authorized distributor of original brands.
Our customer service team is available to assist you every step of the way, with a clear return and exchange policy to ensure your full satisfaction.
We recommend choosing the larger size to ensure comfort and the best possible fit for your dress.
You may return or exchange your dress within 24 hours of receiving it, provided the item is in its original condition with its security tag (if applicable). Please contact our customer service via WhatsApp to proceed with the process. Kindly note that special orders are not eligible for return or exchange.
We provide shipping within Saudi Arabia and delivery to selected Gulf countries. Please contact us for more details regarding international delivery options.